hi there, I'm

Hillori.

BuilderDreamerRelentless problem-solver

My mission is to build products that change how millions of people learn, work and live. I get there with first-principles thinking, a hands-on spirit, and a belief that persistence and empathy drive real, lasting change.

Hillori

dinner in the sky ✦

About me

I build for the people on the other side of the screen.

What I care about most is simple: whether what I build makes someone's day a little easier. I've built for learners, sales teams, IT teams and my own colleagues, and that question has guided all of it.

I work across the whole stack — AI, payments, mobile, growth — because users don't experience a product in layers. I'd rather own a problem end to end than hand it off halfway.

Beyond work, I'm an explorer — reading thought-provoking books, making videos for my YouTube channel, or finding new corners of the world.

What I work with

AI / LLMs

RAG · Prompt engineering · LLM evals · OpenAI · Gemini · Anthropic · Weaviate · Speech-to-text & text-to-speech

Payments

Payment gateways · UPI Autopay · Webhook reconciliation · Refunds & disputes · GST invoicing

Growth

Event instrumentation · Funnel analysis · A/B experiments · Retention & pricing experiments · MoEngage

Frontend

React · Next.js · Redux · TanStack Query · Zustand · Tailwind CSS

Mobile

React Native · Expo · Native Android modules · Firebase Cloud Messaging

Backend

Node.js · Express · Django · REST APIs · Event-driven architecture

Languages

TypeScript · JavaScript · Python · SQL · C++ · Bash

Data

PostgreSQL · MongoDB · Redis · ClickHouse · Drizzle · Prisma · Hasura · Dagster · Metabase

Infrastructure & observability

Docker · Kubernetes · Terraform · AWS · GCP · Azure · BullMQ · RabbitMQ · Sentry · Axiom · Grafana · Prometheus · Loki

where I've been

The mission, in practice.

Where that mission has turned into real products — and what changed for the people who use them.

Supernova AI Logo

Supernova AI

Senior AI Full-Stack Engineer

Jul 2025 – Present

Supernova is an AI spoken-English app — the #1 Education app on India's App Store. With a tech team of four engineers and a CTO serving 2 million learners a day, I own whole stretches of their journey.

learners practising every day
2Mlearners practising every day
payments that just went through
435Kpayments that just went through
live experiments improving lessons
36live experiments improving lessons
people heard out before leaving
15K+people heard out before leaving

A learner's journey — what I built at each step

  1. 1

    Learn

    Lessons that keep getting better

    • Supernova app

      Every learner moved to a new course system mid-journey — and nobody lost their place.

      What I built: Architected CourseV2: the data model and progression algorithm, a staged rollout, and automatic migration of in-flight progress.

    • Supernova app

      Lessons improve week after week, because the content team can create, reorder and test courses on their own.

      What I built: Designed CourseV2 for experimentation with no engineer in the loop — 36 live experiments across 123 variants.

    • Supernova app

      More real-life conversations to practise, in learners' own languages.

      What I built: A GenAI scenario-generation pipeline, plus the Course and Activity translation APIs behind multi-language support.

    • SuperPrep

      Exam students can ask questions about their study material and get answers grounded in it.

      What I built: Document-grounded Ask AI (RAG) for SuperPrep, our exam-preparation app.

  2. 2

    Speak

    A tutor that's always there

    • Nova AI

      Learners can show their AI tutor a photo, a PDF or a file — not just type at it.

      What I built: Redesigned Nova AI, the in-app tutor used by 2M people a day, with a new AI tab for image, PDF and file uploads.

    • Supernova app

      Conversations keep going even when a speech provider goes down.

      What I built: Multi-provider text-to-speech and transcription failover with health tracking; every new provider validated with evals and manual audio review.

    • Superflow

      The names, companies and places each person actually says get spelled right.

      What I built: A personalised transcription dictionary mined from each user's transcription logs, with the surface built in Expo UI and edit-in-preview in native Android.

    • Superflow

      The translation widget stopped vanishing — and now brings itself back if the phone shuts it down.

      What I built: Traced a top complaint to the OS killing the background service, and restored it automatically with high-priority Firebase Cloud Messaging wake-ups.

  3. 3

    Pay

    Paying that just works

    • Supernova app

      239K learners have paid smoothly through a gateway I integrated in my first month — 435K payments and counting.

      What I built: Two-phase payment flows and idempotent webhook processing, so no payment is lost or counted twice.

    • Supernova app

      iPhone learners got a proper way to pay, with invoices — around 67K now learn on paid plans.

      What I built: Launched iOS payments with gateway support and invoicing, where only in-app purchase existed before.

    • Supernova app

      Learners who were owed refunds got their money back.

      What I built: Root-caused systemically missing refunds; designed the refunds and disputes model, webhooks and a historical backfill — shipped with zero follow-up fixes.

    • Supernova app

      Every purchase comes with a correct GST invoice.

      What I built: GST-compliant invoicing across every payment path, delivered on a regulatory deadline without disrupting live checkout.

  4. 4

    Stay

    Listening before someone leaves

    • Supernova app

      15K+ people thinking of leaving were asked why, instead of just being shown a cancel button.

      What I built: A configurable cancellation and retention platform — new retention experiments ship as configuration, not code — instrumented from day one.

    • Team tools

      The people who look after learners — product, content and ops — get answers and tools without waiting on an engineer.

      What I built: Metabase dashboards for funnel data, Retool for content operations, and Vibetool, which puts the latest translation models and prompts in the content team's hands.

Floworks Logo

Floworks AI (Y Combinator '23)

Technical Lead, Senior Software Engineer

Oct 2023 – Apr 2025

Floworks builds AI agents for B2B sales outreach. As technical lead, I shaped the architecture and roadmap with our Director of Engineering, and hired and led a team of seven engineers.

AI workflows run every day
10K+AI workflows run every day
faster to launch a new campaign
65%faster to launch a new campaign
engineers hired and led
7engineers hired and led
  • Alisha

    Sales teams hand off outreach to an AI agent that answers from their own documents, writes to prospects and follows up on its own.

    What I built: Built Alisha from zero: the AI orchestration layer behind multi-step prompt chaining, semantic document Q&A, autonomous follow-ups and multi-API function calling, on Weaviate vector search.

  • Alisha

    More than 10,000 AI workflows run every day for business customers — quickly and reliably.

    What I built: Productionised it as multi-tenant enterprise SaaS, with throughput and latency optimisation, connection-pool management and observability.

  • Alisha

    Teams launch a new campaign sequence 65% faster.

    What I built: An event-driven core on RxJS and Redis-backed BullMQ, with throttling, automatic retries and deduplication.

Microland Logo

Microland Ltd.

Technical Project Manager / Full-stack Engineer

Jul 2019 – Oct 2023

Microland is an IT infrastructure services company. Over four years I worked as a full-stack engineer, technical lead and technical PM, building for IT teams, cloud customers and my own colleagues.

colleagues vaccinated in under 3 weeks
4,000+colleagues vaccinated in under 3 weeks
faster at meeting customer SLAs
55%faster at meeting customer SLAs
5G deployments for Nokia's customers
10+5G deployments for Nokia's customers
  • MicroVax

    During COVID-19, more than 4,000 colleagues got vaccinated in under three weeks.

    What I built: MicroVax, a vaccination platform built and delivered in under three weeks — recognised by our CEO.

  • Zeus

    IT teams met customer SLAs 55% faster, without writing code.

    What I built: Zeus, a microservices-based low-code platform for IT infrastructure teams.

  • Zeus Cloud Defender

    Businesses could see all their cloud assets across AWS, GCP and Azure in one place, and catch security risks.

    What I built: Co-led Zeus Cloud Defender, a cloud security posture product with dynamic asset graphs and audit trails.

  • 5G

    Telecom operators got their 5G networks running on modern, cloud-native infrastructure.

    What I built: Led 10+ cloud-native 5G deployments for Nokia's customers across OpenShift, Robin.IO and Nokia Kubernetes Service.

Work

Featured projects.

Supernova — AI Spoken English

2M daily learners

The #1 Education app on India's App Store, where 2 million learners a day practise real conversations with Nova, an AI tutor. I build across the whole learner journey — courses, the AI tutor, speech, payments and retention.

React NativeNode.jsLLMsSpeech AIPayments

Superflow — AI Voice to Text

Voice AI

Speak, and get clean text anywhere on your phone, with an always-on translation widget. I built the personalised dictionary that spells each person's names right, and made the widget bring itself back when the phone shuts it down.

React NativeExpo UINative AndroidFirebase Cloud MessagingSpeech-to-text

SuperPrep — AI Exam Prep

EdTech AI

NEET exam preparation built on NCERT notes. I shipped Ask AI, which answers students' questions grounded in their own study material.

RAGLLMsDocument grounding

Alisha — AI Sales Agent

B2B AI SaaS

Sales teams hand off outreach to an AI agent that answers from their own documents, writes to prospects and follows up on its own — more than 10,000 workflows a day. I built it from zero as technical lead at Floworks.

TypeScriptNext.jsNode.jsWeaviateOpenAIAnthropic

Zeus Cloud Defender

Enterprise Product

Businesses see every cloud asset across AWS, GCP and Azure in one live map, with audit trails, so security risks are spotted and dealt with as they happen. I co-led the product at Microland.

ReactMicroservicesCloud SecurityGCP / AWS / Azure

MicroVax

CEO Recognition

During COVID-19, more than 4,000 Microland employees got vaccinated through a platform we built and launched in under three weeks — recognised by our CEO.

ReactPythonPostgreSQLAuth

Research

Publications.

Co-author · 2024

Benchmarking Floworks against OpenAI & Anthropic: A Novel Framework for Enhanced LLM Function Calling

Introduces ThorV2, a scalable LLM orchestration layer that outperforms standalone GPT-4 and Claude on multi-API workflows in terms of reliability, accuracy, latency, and cost. Benchmarked on HubSpot CRM operations — shows potential to enable powerful assistants with smaller models.

Read on arXiv

Beyond work

Interests & hobbies.

YouTube Channel

I run a YouTube channel where I share videos about chasing dreams, science, tech and more. Subscribe to stay updated with my latest content!

Visit Channel

Podcast

I did a podcast with my fellow Jagriti Yatri as the host, on my journey and lessons learned. Do listen to it if you would be interested in the journey of someone who wants to make a difference in the world.

Listen Now

Travel

I love exploring new places and experiencing different cultures. Here are some of the places I have visited:

Hong KongShanghaiSri LankaBaliWestern KarnatakaKeralaBastarKashmirAndaman & Nicobar

Instagram

Follow my Instagram page for behind-the-scenes content from my YouTube channel and personal life.

Follow Me

Family Time

I cherish spending quality time with my family. Whether it's weekend getaways, family dinners, or just relaxing together, these moments are precious to me.

Get in touch

Let's build something together.

I'm open to new opportunities and collaborations — whether it's a product idea, a research problem, or just a conversation. Reach out and let's talk.

Dubai, UAE · hilloridesai@gmail.com